Whirlpool Washer Service Manual

Technical Service Guide & Repair Manual

Professional Service Edition

Installation Procedures

Service Tools Required:

  • Multimeter
  • Nut drivers set
  • Socket set
  • Torx screwdrivers
  • Service manual
  • Pressure gauge

Professional Installation Steps

  1. Site Preparation: Verify location meets clearance requirements and has proper utility connections.
  2. Remove Transport Materials: Remove all shipping bolts, brackets and packaging materials.
  3. Water Connection: Install water supply lines with proper pressure (20-120 psi).
  4. Drain System Setup: Install drain hose with proper height (minimum 39 inches).
  5. Electrical Verification: Confirm proper grounding and voltage (120V, 60Hz).
  6. Leveling Procedure: Adjust leveling feet to within 1° of level.
  7. Diagnostic Test: Run diagnostic mode to verify all systems operational.
Service Notice: All installations and repairs must be performed by certified Whirlpool technicians to maintain warranty coverage.

Technical Specifications

Model Series WTW8127LW / WTW8127LC
Type Top Load Washer
Color Options White / Chrome
Capacity 5.3 cu. ft.
Noise Level 68 dB
Control System Electronic Touch Controls
Energy Rating ENERGY STAR® Certified
Water Consumption 13.5 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 44 x 27 x 28 inches
Weight 165 lbs
Spin Speed 800 RPM

Service Warranty Information

  • Parts Warranty: 1 year limited warranty
  • Labor Warranty: 90 days service labor
  • Motor Warranty: 10 years on drive motor
  • Control Board: 5 years replacement

For technical support, contact Whirlpool Technical Service at 1-800-253-1301 or visit WhirlpoolService.com

System Features

IMPELIA™ Wash System

Advanced wash system with dual-action agitator that provides thorough cleaning while being gentle on fabrics.

Precision Dispense

Automatically dispenses detergent, softener, and bleach at the optimal time during the wash cycle.

6th Sense Live Technology

Smart technology that senses load size and fabric type to automatically adjust water levels and cycle times.

Quick Wash Cycle

20-minute cycle for small, lightly soiled loads with advanced cleaning performance.

Stain Removal Options

Pre-programmed settings for common stains including grass, wine, mud, and grease.

Quiet Operation

Sound insulation and vibration reduction system for quiet operation in any environment.

Wash System Technology

Normal Cycle

For regular loads with average soil levels and mixed fabrics

Heavy Duty

Intensive cleaning for heavily soiled work clothes and fabrics

Delicates

Gentle washing action for delicate fabrics and hand-wash items

Quick Wash

Rapid 20-minute cycle for small, lightly soiled loads

Bulky Items

Special cycle for large items like comforters and pillows

Sanitize Cycle

High-temperature wash to eliminate bacteria and allergens

Troubleshooting Guide

Problem Possible Cause Service Solution
Washer won't start Lid switch failure, control board issue Test lid switch continuity, check control board power
No water fill Water inlet valve failure, pressure switch Test water valve coils, check pressure switch operation
Water won't drain Drain pump failure, drain hose obstruction Test drain pump, clear drain hose obstructions
Excessive vibration Suspension rods, shock absorbers worn Inspect suspension system, replace worn components
Motor won't run Drive motor failure, capacitor issue Test motor windings, check start capacitor
Error codes displayed Sensor failures, control system errors Diagnose error codes, test sensor inputs

Service Error Codes

  • F1: Water level sensor error - Check pressure switch and tubing
  • F2: Motor control error - Test motor and control board
  • F3: Heater error - Check heater element and thermostat
  • F4: Water temperature error - Test thermistor
  • F5: Drain error - Check drain pump and filter
  • F6: Lid lock error - Test lid lock mechanism

Service Downloads

Current Model Service Manuals

WTW8127LW

5.3 cu. ft. Top Load Washer

WTW8127LC

5.3 cu. ft. Chrome Washer

WTW8157LW

5.3 cu. ft. Smart Washer

WTW8500DW

5.0 cu. ft. Commercial Washer

Popular Previous Models

WTW5000DW

4.8 cu. ft. Classic Washer

WTW6610SW

4.3 cu. ft. Stackable Washer

WTW8700EC

5.0 cu. ft. Energy Care

WTW4800BQ

3.5 cu. ft. Compact Washer

Service Note: For models not listed here, please visit the Whirlpool Technical Service Portal for complete service documentation.