Whirlpool Washer Repair Manual

Service Manual & Troubleshooting Guide

Professional Repair Documentation

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Multimeter
  • Socket set

Step-by-Step Installation

  1. Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
  3. Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
  4. Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
  6. Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
  7. Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified technician to ensure proper operation and maintain warranty coverage.

Specifications

Model Series WTW7120HW
Type Top Load Washing Machine
Color White / Chrome
Capacity 4.5 cu. ft.
Noise Level (Wash/Spin) 55 dB / 72 dB
Control Type Electronic Controls with LED Display
Energy Rating ENERGY STAR® Certified
Water Consumption 8,200 L/year
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 43 x 70 x 75 cm
Weight 65 kg
Max Spin Speed 1200 RPM

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Motor Warranty: 10 years on drive motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com

Key Features

IMPELIA™ Technology

Whirlpool's advanced IMPELIA™ technology provides powerful cleaning with gentle fabric care, using a unique wash plate design that lifts and tumbles clothes.

Intuitive Controls

Easy-to-use electronic controls with LED display allow for precise cycle selection and monitoring of wash progress.

Quick Wash Cycle

Quick Wash cycle cleans small loads in just 30 minutes, perfect for lightly soiled items when you're short on time.

Deep Water Wash Option

Deep Water Wash option provides more water for heavily soiled loads, ensuring thorough cleaning and stain removal.

Stain Removal Guide

Built-in stain removal guide helps you select the right cycle and options for specific types of stains.

ENERGY STAR® Certified

Energy-efficient design saves on utility bills while providing excellent cleaning performance.

Wash Cycle Options

Normal

For everyday fabrics and average soil levels

Heavy Duty

For heavily soiled items and sturdy fabrics

Delicates

Gentle cycle for delicate fabrics and hand-washables

Quick Wash

30-minute cycle for lightly soiled small loads

Bulky Items

Special cycle for large items like comforters and pillows

Sanitize

High-temperature cycle to eliminate bacteria and allergens

Troubleshooting

Problem Possible Cause Solution
Washer won't start Power issue, lid not closed properly Check power supply, ensure lid is latched completely
Poor cleaning results Overloading, wrong detergent, incorrect cycle Reduce load size, use correct detergent, select appropriate cycle
Water not draining Drain hose clogged or kinked Check drain hose for obstructions or kinks, clean pump filter
Leaking water Hose connections loose, overfilling, tub seal damaged Check hose connections, ensure proper detergent amount, inspect tub seal
Unusual noises Foreign objects in tub, unbalanced load, worn bearings Check for foreign objects, redistribute load evenly, inspect bearings
Excessive vibration Unbalanced load, uneven floor, shipping bolts not removed Redistribute load, level the machine, ensure shipping bolts removed

Error Codes

  • F1: Water supply issue - Check water supply and inlet valve
  • F2: Drain issue - Check drain hose and pump
  • F3: Lid lock malfunction - Check lid lock mechanism
  • F4: Motor control issue - Contact service center
  • F5: Temperature sensor failure - Check temperature sensor
  • F6: Communication error - Check control board connections

Manual Downloads

Current Model Manuals

WTW7120HW

4.5 cu. ft. Top Load Washer

WFW6620HW

4.3 cu. ft. Front Load Washer

WTW5000DW

3.8 cu. ft. Top Load Washer

WFW5090JW

4.8 cu. ft. Front Load Washer

Popular Previous Models

WTW4800XQ

3.5 cu. ft. Top Load Washer

WFW85HEFW

4.3 cu. ft. Front Load Washer

WTW57DSVW

3.4 cu. ft. Top Load Washer

WFW92HEFUW

4.5 cu. ft. Front Load Washer

Note: For models not listed here, please visit the Whirlpool Support Website for complete documentation.