Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
- Gas line connector (for gas models)
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing, electrical, and venting connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from both washer and dryer units.
- Connect Water Supply: Connect hot and cold water supply lines to the washer's water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the washer drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Dryer Vent Installation: Install rigid or flexible metal venting to exterior, keeping vent run as short and straight as possible.
- Electrical Connection: Connect washer to 120V outlet and dryer to 240V outlet (electric models) or gas line (gas models).
- Level the Units: Adjust the leveling legs to ensure both washer and dryer are level from front to back and side to side.
- Test Run: Run both units through complete cycles to check for leaks, proper operation, and adequate venting.
Specifications
| Model Series | WED9620HW |
| Type | Front Load Washer & Electric Dryer |
| Color | White / Chrome |
| Washer Capacity | 4.5 cu. ft. |
| Dryer Capacity | 7.4 cu. ft. |
| Noise Level | Washer: 55 dB / Dryer: 65 dB |
| Control Type | Electronic Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | Washer: 13 gallons per cycle |
| Power Requirements | Washer: 120V / Dryer: 240V (Electric) |
| Dimensions (HxWxD) | 74 x 27 x 32 inches (each unit) |
| Weight | Washer: 205 lbs / Dryer: 135 lbs |
| Max Spin Speed | 1200 RPM |
Warranty Information
- Full Warranty: 1 year parts and labor
- Drive System Warranty: 10 years on washer drive system
- Motor Warranty: 10 years on dryer motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
6th Sense Live Technology
Advanced sensors automatically adjust water levels, wash time, and temperature to provide optimal cleaning while saving energy and water.
AccuDry™ System
Dryer automatically senses moisture levels and adjusts drying time to prevent over-drying, saving energy and protecting fabrics.
Steam Refresh Cycle
Steam technology helps remove wrinkles and odors from clothes, reducing the need for ironing and refreshing lightly worn items.
Load & Go™ Dispenser
Holds up to 40 loads of detergent, automatically dispensing the right amount for each cycle, eliminating the need to measure detergent every time.
Wrinkle Shield™ Option
After the cycle ends, the washer periodically tumbles clothes to help prevent wrinkles from setting in until you're ready to unload.
Quick Wash & Dry
Wash and dry a small load in under 30 minutes each, perfect for last-minute laundry needs or refreshing single items.
Wash Cycle Options
Normal
For everyday cotton and mixed fabric loads with average soil
Heavy Duty
Intensive cleaning for heavily soiled work clothes and jeans
Delicates
Gentle cycle for lingerie, silk, and other delicate fabrics
Quick Wash
Fast cycle for lightly soiled items that need washing quickly
Sanitize
High-temperature cycle to eliminate bacteria and allergens
Steam Refresh
Steam cycle to remove wrinkles and odors without washing
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Washer won't start | Power issue, door not closed, control lock activated | Check power supply, ensure door is latched, check control lock |
| Dryer won't start | Power issue, door not closed, start button not held | Check power supply, ensure door closed, hold start button 3 seconds |
| Clothes still wet after drying | Lint filter clogged, vent blocked, overloaded | Clean lint filter, check venting, reduce load size |
| Washer leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in drum, unbalanced load, worn bearings | Check for foreign objects, redistribute load, contact service |
| Error codes displayed | Various system faults detected | Refer to error code chart in manual, contact service if persistent |
Common Error Codes
- F1: Water supply issue - Check water supply and inlet valve
- F2: Drain issue - Check drain hose and pump
- F3: Heating element issue (dryer) - Contact service center
- F5: Door lock mechanism fault - Ensure door closes properly
- F7: Motor control board issue - Contact service center
- F8: Unbalanced load - Redistribute clothes and restart
Manual Downloads
Current Model Manuals
WED9620HW
7.4 cu. ft. Electric Washer Dryer
WGD9620HW
7.4 cu. ft. Gas Washer Dryer
WED9610HW
7.0 cu. ft. Electric Washer Dryer
WED9810LW
8.0 cu. ft. Large Capacity Set
Popular Previous Models
WED9500LW
7.4 cu. ft. Electric Set
WGD9500LW
7.4 cu. ft. Gas Set
WED9200LW
7.0 cu. ft. Electric Set
WGD9200LW
7.0 cu. ft. Gas Set