Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a level, solid floor location near water supply and drain connections.
- Remove Shipping Materials: Remove all transit bolts and packaging materials from the washing machine.
- Connect Water Supply: Connect hot and cold water supply hoses to the water inlet valves. Use new hoses only.
- Connect Drain Hose: Place drain hose securely into standpipe or laundry tub with proper height to prevent siphoning.
- Electrical Connection: Plug into grounded 120V, 60Hz outlet. Do not use extension cords or adapters.
- Level the Washing Machine: Adjust the front leveling legs to ensure machine is perfectly level.
- Test Run: Run an empty cycle to verify proper installation and check for leaks.
Specifications
| Model Series | WTW5000DW |
| Type | Top Load Washing Machine |
| Color | White |
| Capacity | 7.5 kg |
| Noise Level (Wash/Spin) | 55 dB / 72 dB |
| Control Type | Electronic Controls with LED Display |
| Energy Rating | A+ (Energy Efficient) |
| Water Consumption | 8,200 L/year |
| Power Requirements | 230V, 50Hz, 10A |
| Dimensions (HxWxD) | 95 x 65 x 55 cm |
| Weight | 52 kg |
| Max Spin Speed | 1200 RPM |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 5 years on drive motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
Impeller Wash System
Whirlpool's low-profile impeller creates a powerful water flow that gently lifts and tumbles clothes for effective cleaning with less tangling.
6th Sense Live Technology
Advanced sensors automatically detect load size and fabric type, then adjust water levels and wash actions for optimal cleaning performance.
Quick Wash Cycle
Special quick wash program cleans small, lightly soiled loads in just 15 minutes, perfect for last-minute laundry needs.
Deep Water Wash
Optional deep water wash setting provides extra water for heavily soiled items or larger loads that need thorough cleaning.
Stain Removal Options
Pre-programmed stain removal settings target specific types of stains including grass, wine, mud, and oil for better cleaning results.
Soft Close Lid
Gentle-close lid mechanism prevents slamming and provides quiet, safe operation for household use.
Wash Programs Explained
Normal
Regular cycle for everyday cotton and mixed fabric loads with medium soil
Heavy Duty
Intensive cleaning for heavily soiled work clothes and sturdy fabrics
Delicates
Gentle cycle for lingerie, silk, and other delicate fabrics
Quick Wash
Fast 15-minute cycle for small, lightly soiled loads
Bulky Items
Special cycle for bedding, comforters, and large items
Rinse & Spin
Extra rinse cycle or spin-only option for specific needs
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Washing machine won't start | Power issue, lid not closed properly | Check power supply, ensure lid is completely closed |
| Poor cleaning results | Overloading, incorrect detergent amount, wrong cycle | Reduce load size, use recommended detergent, select proper cycle |
| Water not filling | Water supply valves closed, kinked hoses | Check water valves are open, inspect hoses for kinks |
| Water not draining | Drain hose clogged or positioned too high | Check drain hose for obstructions, ensure proper height |
| Excessive vibration | Unbalanced load, uneven floor | Redistribute load evenly, level the machine |
| Lid locked during cycle | Normal safety feature | Wait for cycle to complete or pause cycle to unlock |
Error Codes
- F1: Water fill issue - Check water supply and pressure
- F2: Drain issue - Check drain hose and pump
- F3: Temperature sensor fault - Contact service
- F5: Lid lock mechanism fault - Check lid switch
- F7: Motor control fault - Contact service center
- F8: Unbalanced load - Redistribute clothes
Manual Downloads
Current Model Manuals
WTW5000DW
7.5kg Top Load Washer
WTW4950HW
7.5kg Heavy Duty Washer
WTW4815FW
7.5kg Quick Wash Washer
WTW6120HW
7.5kg Stain Removal Washer
Popular Previous Models
WTW4800DQ
7.0kg Top Load Washer
WTW4616FW
6.5kg Compact Washer
WTW5700DW
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WTW6600SW
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