Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
- Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | WTW5000DW |
| Type | Top Load Washing Machine |
| Color | White |
| Capacity | 4.5 cu. ft. |
| Noise Level (Wash/Spin) | 55 dB / 72 dB |
| Control Type | Electronic Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 8,200 L/year |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 108 x 69 x 71 cm |
| Weight | 62 kg |
| Max Spin Speed | 1200 RPM |
Warranty Information
- Full Warranty: 1 year parts and labor
- Drive System Warranty: 10 years on motor and transmission
- Additional Coverage: Optional extended warranty available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
Impeller Wash System
Whirlpool's advanced impeller system creates a powerful water flow that lifts and tumbles clothes for thorough cleaning with less tangling.
Deep Water Wash
Provides the option for deep water washing to handle heavily soiled items, ensuring optimal cleaning performance for tough stains.
Quick Wash Cycle
Complete a small load of lightly soiled clothes in just 30 minutes, perfect for when you need clean clothes in a hurry.
Stain Removal Cycle
Specifically designed to target and remove common household stains like grass, wine, and chocolate with specialized wash motions.
Load & Go™ Dispenser
Automatically dispenses the right amount of detergent for each load, so you don't have to measure detergent every time you wash.
WRINKLE CONTROL™
Helps reduce wrinkles by tumbling clothes in residual heat after the cycle completes, making ironing easier.
Wash Cycles Explained
Normal
For everyday cotton and mixed fabric loads with average soil
Heavy Duty
For heavily soiled sturdy fabrics like jeans and towels
Delicates
Gentle cycle for delicate fabrics like silk and lace
Quick Wash
30-minute cycle for small, lightly soiled loads
Bulky Items
Special cycle for large items like comforters and pillows
Rinse & Spin
Extra rinse cycle with high-speed spin for thorough rinsing
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Washing machine won't start | Power issue, lid not closed properly | Check power supply, ensure lid is closed completely |
| Poor cleaning results | Overloading, wrong detergent, incorrect cycle | Reduce load size, use HE detergent, select appropriate cycle |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| Leaking water | Overfilling, loose connections, worn hoses | Check water level, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in tub, unbalanced load | Check for foreign objects, redistribute load evenly |
| Vibration during spin | Unbalanced load, uneven floor, shipping bolts not removed | Redistribute load, level the machine, ensure shipping bolts removed |
Error Codes
- F1: Water supply issue - Check water supply and inlet valve
- F2: Drain issue - Check drain hose and pump
- F3: Lid lock issue - Check lid lock mechanism
- F5: Motor issue - Contact service center
- F7: Temperature sensor issue - Contact service center
- F8: Unbalanced load - Redistribute clothes and restart
Manual Downloads
Current Model Manuals
WTW5000DW
4.5 cu. ft. Top Load Washer
WTW4950HW
4.3 cu. ft. Top Load Washer
WTW4815FW
3.8 cu. ft. Top Load Washer
WTW6120HW
5.3 cu. ft. Large Capacity
Popular Previous Models
WTW4800BQ
3.5 cu. ft. Top Load Washer
WTW5700LW
4.8 cu. ft. Top Load Washer
WTW6600SW
4.3 cu. ft. Smart Washer
WTW7500GW
5.0 cu. ft. Large Capacity