Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
- Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | WTW5000DW |
| Type | Top Load Washing Machine |
| Color | White |
| Capacity | 4.5 cu.ft |
| Noise Level (Wash/Spin) | 55 dB / 72 dB |
| Control Type | Electronic Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 13.5 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 43.5 x 27 x 27 inches |
| Weight | 145 lbs |
| Max Spin Speed | 700 RPM |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on drive motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
IMPELIA™ Technology
Whirlpool's IMPELIA™ wash system uses a dual-action agitator that provides a powerful yet gentle clean, lifting and dropping clothes through water for thorough cleaning.
Quick Wash Cycle
Get a load of lightly soiled clothes clean in just 30 minutes, perfect for when you need clean clothes in a hurry.
Deep Water Wash Option
This feature provides the optimal water level for heavily soiled loads, ensuring thorough cleaning and stain removal.
Stain Removal Cycle
Specially designed cycle that combines extended wash time, extra agitation, and warm water to tackle tough stains effectively.
Load & Go™ Dispenser
Automatically dispenses the right amount of detergent for each load, so you don't have to measure detergent every time you wash.
Wrinkle Control Option
Reduces wrinkles by tumbling clothes periodically after the cycle ends, giving you more time to remove clothes from the washer.
Wash Cycles Explained
Normal
For everyday fabrics and average soil levels with warm water
Heavy Duty
For heavily soiled, colorfast items with hot water
Delicates
Gentle cycle for delicate fabrics with cold water
Bulky Items
For large items like comforters and pillows with deep fill
Hand Wash
Ultra-gentle cycle that mimics hand washing motion
Rinse & Spin
For additional rinsing or quick water extraction
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Washer won't start | Power issue, lid not closed properly | Check power supply, ensure lid is closed completely |
| Poor cleaning results | Overloading, wrong detergent, incorrect water temperature | Reduce load size, use HE detergent, select appropriate temperature |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean pump filter |
| Leaking water | Overfilling, loose connections, damaged tub | Check water connections, ensure proper detergent amount |
| Unusual noises | Foreign objects in tub, unbalanced load | Check for foreign objects, redistribute load evenly |
| Vibration during spin | Unbalanced load, uneven floor, improper installation | Redistribute load, level the machine, check installation |
Error Codes
- F1: Water supply issue - Check water supply and inlet valve
- F2: Drain issue - Check drain hose and pump
- F3: Lid lock issue - Check lid lock mechanism
- F5: Motor control issue - Contact service center
- F7: Temperature sensor issue - Contact service center
- F8: Water level sensor issue - Contact service center
Manual Downloads
Current Model Manuals
WTW5000DW
4.5 cu.ft Top Load Washer
WTW4950HW
4.3 cu.ft Top Load Washer
WTW6120HW
5.3 cu.ft Top Load Washer
WTW4816FW
3.8 cu.ft Compact Washer
Popular Previous Models
WTW8700EC
5.0 cu.ft HE Top Load
WTW7500GC
4.8 cu.ft Top Load
WTW6600SB
4.5 cu.ft Stainless Steel
WTW4800XQ
3.5 cu.ft Compact Washer