Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
- Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | WTW5000DW |
| Type | Top Load Washing Machine |
| Color | White |
| Capacity | 4.5 cu. ft. |
| Noise Level (Wash/Spin) | 55 dB / 72 dB |
| Control Type | Electronic Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 13.5 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 43 x 27 x 28 inches |
| Weight | 145 lbs |
| Max Spin Speed | 700 RPM |
Warranty Information
- Full Warranty: 1 year parts and labor
- Drive System Warranty: 10 years on motor and transmission
- Additional Coverage: Optional extended warranty available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
Impeller Wash System
Whirlpool's low-profile impeller creates a powerful washing motion that lifts and tumbles clothes for thorough cleaning while being gentle on fabrics.
Deep Water Wash Option
Provides extra water for heavily soiled loads, ensuring complete saturation and superior cleaning performance for tough stains.
Quick Wash Cycle
Clean small, lightly soiled loads in just 30 minutes, perfect for last-minute laundry needs while still providing effective cleaning.
Stain Treat Option
Pre-treats stains with an extended soak before the wash cycle begins, helping to remove tough stains without pre-treatment.
Load & Go™ Dispenser
Automatically dispenses the right amount of detergent for each load, up to 12 loads at a time, eliminating the need to measure detergent.
Adaptive Wash Technology
Sensors automatically adjust water levels and wash actions based on load size and soil level, optimizing cleaning performance and efficiency.
Wash Cycle Options
Normal
For everyday cotton and mixed fabric loads with average soil
Heavy Duty
For heavily soiled durable fabrics like jeans and towels
Delicates
Gentle cycle for lingerie, silk, and other delicate fabrics
Bulky Items
Special cycle for comforters, pillows, and large bedding
Quick Wash
30-minute cycle for small, lightly soiled loads
Rinse & Spin
Extra rinse cycle or spin only option
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Washer won't start | Power issue, lid not closed properly | Check power supply, ensure lid is closed completely |
| Poor cleaning results | Overloading, wrong detergent, incorrect cycle | Reduce load size, use HE detergent, select appropriate cycle |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| Leaking water | Overfilling, loose connections, damaged hose | Check water connections, ensure proper detergent amount |
| Unusual noises | Foreign objects in tub, unbalanced load | Check for foreign objects, redistribute load evenly |
| Vibration during spin | Unbalanced load, uneven floor, improper leveling | Redistribute load, level the machine, check installation |
Error Codes
- F1: Water supply issue - Check water supply and inlet valve
- F2: Drain issue - Check drain hose and pump
- F3: Lid lock issue - Check lid lock mechanism
- F5: Motor issue - Contact service center
- F7: Temperature sensor issue - Contact service center
- F8: Unbalanced load - Redistribute clothes and restart
Manual Downloads
Current Model Manuals
WTW5000DW
4.5 cu. ft. Top Load Washer
WTW4950HW
4.3 cu. ft. Top Load Washer
WTW4815FW
3.8 cu. ft. Top Load Washer
WTW4616FW
3.5 cu. ft. Top Load Washer
Popular Previous Models
WTW5700DW
5.0 cu. ft. Top Load Washer
WTW6600SW
4.8 cu. ft. Top Load Washer
WTW7500GW
4.3 cu. ft. Top Load Washer
WTW8500DW
5.2 cu. ft. Top Load Washer