Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
- Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | WTW5000DW |
| Type | Top Load Washing Machine |
| Color | White |
| Capacity | 4.5 cu. ft. |
| Noise Level (Wash/Spin) | 55 dB / 72 dB |
| Control Type | Electronic Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 13.5 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 43.5 x 27 x 27 inches |
| Weight | 145 lbs |
| Max Spin Speed | 700 RPM |
Warranty Information
- Full Warranty: 1 year parts and labor
- Drive System Warranty: 10 years on motor and transmission
- Additional Coverage: Optional extended warranty available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
IMPELIA™ Technology
Whirlpool's IMPELIA™ technology uses a dual-action agitator that provides a powerful yet gentle wash, removing tough stains while caring for fabrics.
Deep Water Wash Option
This feature allows you to select the optimal water level for your load size, ensuring thorough cleaning while conserving water when possible.
Quick Wash Cycle
Clean small, lightly soiled loads in just 30 minutes, perfect for when you need clean clothes in a hurry.
Stain Treat Option
Pre-treat tough stains with this specialized option that provides extra agitation and soaking time for heavily soiled items.
Clean Washer Cycle
This self-cleaning cycle uses high-speed tumbling and hot water to clean the washer interior, removing residue and odors.
Wrinkle Control Option
Reduces wrinkles by tumbling clothes periodically after the cycle ends, giving you more time to remove items from the washer.
Wash Cycle Options
Normal
For everyday cotton and mixed fabric loads with average soil
Heavy Duty
For heavily soiled durable fabrics like jeans and towels
Delicates
Gentle cycle for delicate fabrics like silk, lace, and synthetics
Bulky Items
Special cycle for large items like comforters and pillows
Hand Wash
Ultra-gentle cycle that mimics hand washing for delicate items
Rinse & Spin
For additional rinsing or to remove excess water from hand-washed items
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Washer won't start | Power issue, lid not closed properly | Check power supply, ensure lid is completely closed |
| Poor cleaning results | Overloading, wrong detergent, incorrect water temperature | Reduce load size, use HE detergent, select appropriate temperature |
| Water not draining | Drain hose clogged or kinked, pump filter blocked | Check drain hose for obstructions, clean pump filter |
| Leaking water | Overfilling, loose connections, damaged hoses | Check water connections, ensure proper detergent amount, inspect hoses |
| Unusual noises | Foreign objects in tub, unbalanced load | Check for foreign objects, redistribute load evenly |
| Vibration during spin | Unbalanced load, uneven floor, shipping bolts not removed | Redistribute load, level the machine, ensure shipping bolts removed |
Indicator Lights
- Flashing Lid Lock: Lid is locking/unlocking - Wait for cycle to start
- Flashing Wash: Water filling in progress
- Flashing Spin: Spin cycle in progress
- Solid All Lights: Error condition - Unplug washer for 1 minute then restart
- No Lights: Power issue - Check electrical connection
Manual Downloads
Current Model Manuals
WTW5000DW
4.5 cu. ft. Top Load Washer
WTW4950HW
4.3 cu. ft. Top Load Washer
WTW6120HW
5.3 cu. ft. Large Capacity Washer
WTW4815FW
3.8 cu. ft. Compact Washer
Popular Previous Models
WTW5700XL
5.0 cu. ft. XL Capacity Washer
WTW6600SB
4.8 cu. ft. Stainless Steel Washer
WTW7500GV
4.5 cu. ft. Glass Lid Washer
WTW8700EC
5.2 cu. ft. Energy Certified Washer