Installation Guide
Tools Needed:
- Screwdrivers (flat and Phillips)
- Adjustable wrench
- Level
- Voltage tester
- Tape measure
- Wire strippers
Step-by-Step Installation
- Prepare Installation Area: Ensure countertop cutout matches dimensions and provides proper clearance from cabinets and walls.
- Electrical Connection: Connect to dedicated 240V, 40-50A circuit with proper grounding. Follow local electrical codes.
- Position Cooktop: Carefully place cooktop into countertop cutout, ensuring it sits level and flush with counter surface.
- Secure Cooktop: Use mounting brackets and screws to secure the cooktop to the countertop from underneath.
- Connect Power: Connect electrical wires to terminal block according to wiring diagram (black to L1, red to L2, white to neutral, green to ground).
- Final Check: Ensure all connections are tight, no wires are pinched, and cooktop is properly secured.
- Test Operation: Turn on power and test each heating element to ensure proper function.
Specifications
| Model Series | WCE97US0HS |
| Type | Electric Smooth Top Cooktop |
| Color | Black Glass / Stainless Steel |
| Number of Elements | 5 Elements |
| Element Sizes | 6", 7", 8" (dual), 9" |
| Control Type | Touch Controls with Digital Display |
| Power Requirements | 240V, 40A, 60Hz |
| Dimensions (HxWxD) | 4.5 x 36 x 21 inches |
| Cutout Dimensions | 33.5 x 20 inches |
| Weight | 45 lbs |
| Heating Technology | Radiant Heating Elements |
| Surface Material | Tempered Ceramic Glass |
Warranty Information
- Full Warranty: 1 year parts and labor
- Surface Warranty: 5 years on glass cooktop
- Element Warranty: 10 years on heating elements
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
Smoothtop Surface
Easy-to-clean ceramic glass surface provides seamless cooking experience and modern aesthetic appeal.
Rapid Boil Elements
High-powered elements quickly bring water to boil, reducing cooking time and improving efficiency.
Simmer Setting
Precise low-temperature control for delicate sauces, melting chocolate, and keeping food warm without burning.
Bridge Element
Dual element design allows for flexible cooking with oval griddles and large pots across two heating zones.
Touch Controls
Intuitive digital touch controls with LED display for precise temperature settings and easy operation.
Hot Surface Indicator
Safety light indicates when surface is hot, even after elements are turned off, preventing accidental burns.
Cooking Element Specifications
Small Element (6")
1200W - Ideal for small saucepans and melting tasks
Medium Element (7")
1500W - Perfect for everyday cooking with medium pots
Dual Element (8")
2100W - Flexible cooking zone for various pot sizes
Large Element (9")
2500W - High power for rapid boiling and large cookware
Bridge Element
Combined 3200W - Extended cooking surface for griddles
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Element not heating | Power issue, faulty element, control problem | Check power supply, test other elements, verify control settings |
| Uneven heating | Incorrect cookware, damaged element | Use flat-bottomed cookware, check element for visible damage |
| Touch controls not responding | Wet surface, control lock activated | Dry control area completely, check for control lock function |
| Error codes displayed | Electrical fault, sensor issue | Note error code and consult manual, reset power if safe |
| Scratches on surface | Improper cleaning, sliding cookware | Use recommended cleaners, lift rather than slide cookware |
| Hot surface light stays on | Surface still hot, sensor issue | Wait for surface to cool, contact service if persistent |
Error Codes
- F1: Temperature sensor error - Check element connections
- F2: Power supply issue - Verify electrical connection
- F3: Control panel communication error - Reset power
- F4: Element overheating - Allow to cool, check ventilation
- F5: Touch panel error - Clean and dry control area
- F10: Ground fault detected - Contact qualified technician
Manual Downloads
Current Model Manuals
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