Whirlpool Duet Washer Error Codes Manual

User Manual & Troubleshooting Guide

Front Load Washer Series

Introduction

This manual provides comprehensive information about Whirlpool Duet washer error codes, their meanings, and troubleshooting solutions to help you resolve common issues quickly and effectively.

Understanding Error Codes:

  • Error codes appear on the display panel when the washer detects an issue
  • Each code corresponds to a specific problem area
  • Most errors can be resolved without professional service
  • Always unplug the washer before attempting any repairs
Safety First: Always disconnect power before troubleshooting. If unsure, contact Whirlpool authorized service technician.

Error Codes List

Error Code Description Common Causes
F01 Main Control Board Communication Error Control board failure, wiring issues
F02 Motor Control Communication Error Motor control board failure, connection problems
F03 Thermistor Circuit Error Temperature sensor failure, wiring issues
F04 Heater Circuit Error Heater element failure, thermal fuse blown
F05 Door Lock Error Door not latching, lock mechanism failure
F06 Motor Triac Error Motor control failure, wiring issues
F07 Motor Stator Error Motor winding failure, connection problems
F08 Drain Pump Error Pump failure, drain hose blockage
F09 Water Level Error Pressure switch failure, water valve issues
F10 Water Fill Error Water valve failure, low water pressure
F11 Unbalanced Load Error Uneven load distribution, suspension issues
F12 Overflow Error Water level too high, pressure switch failure

Display Indicators

  • Flashing Lights: Indicates active error code requiring attention
  • Solid Lights: Normal operation or completed cycle
  • Beeping Sounds: Alert for errors or cycle completion

Troubleshooting Guide

Error Code Possible Causes Solutions
F01, F02 Control board failure, loose connections Reset washer, check connections, replace control board if needed
F03 Temperature sensor failure, wiring issues Check thermistor connections, replace sensor if faulty
F04 Heater element failure, thermal fuse blown Test heater continuity, replace heater or thermal fuse
F05 Door not closing properly, lock mechanism failure Ensure door is fully closed, check door switch, replace lock
F06, F07 Motor issues, wiring problems Check motor connections, test motor windings, replace motor
F08 Drain pump failure, clogged drain hose Clean drain filter, check hose for obstructions, replace pump
F09, F10 Water supply issues, pressure switch failure Check water pressure, test pressure switch, clean water valves
F11 Unbalanced load, suspension problems Redistribute load evenly, check suspension springs
F12 Overfilling, pressure switch failure Check pressure tube, replace pressure switch if needed

Basic Troubleshooting Steps

  1. Reset the Washer: Unplug for 5 minutes, then restart
  2. Check Power Supply: Ensure proper electrical connection
  3. Inspect Water Supply: Verify water valves are fully open
  4. Clear Drainage: Check drain hose for kinks or clogs
  5. Balance Load: Redistribute clothes evenly in drum
  6. Clean Filter: Regular maintenance of drain pump filter
Important: If error persists after basic troubleshooting, contact Whirlpool authorized service center.

Error Prevention

Proper Loading

Load clothes evenly around the drum and avoid overloading. Follow manufacturer's recommended load capacity for optimal performance.

Regular Maintenance

Clean drain pump filter monthly, wipe door seal after each use, and run cleaning cycle with washer cleaner every 30 washes.

Correct Detergent

Use only HE (High Efficiency) detergent in recommended amounts. Avoid using regular detergent which can cause oversudsing.

Water Supply Check

Ensure water pressure is adequate (20-120 psi) and water valves are fully open. Check hoses for leaks regularly.

Level Installation

Ensure washer is properly leveled and all shipping materials are removed. Adjust leveling feet as needed.

Drainage Maintenance

Keep drain hose elevated and free of kinks. Clean lint filter regularly to prevent drainage issues.

Monthly Maintenance Checklist

  • Clean drain pump filter
  • Wipe door seal and glass
  • Check drain hose for obstructions
  • Inspect water hoses for leaks
  • Run cleaning cycle with washer cleaner
  • Verify washer is level

Manual Downloads

Current Duet Series Manuals

WFW5620HW

Duet Front Load Washer

WFW7590FW

Duet Sport Washer

WFW9700TW

Duet HT Washer

WFW6620HW

Duet Clean Washer

Popular Previous Models

WFW94HEXW

Duet Steam Washer

WFW9150WW

Duet Capacity Washer

WFW8500TW

Duet Front Load

WFW7500VW

Duet Vibration Washer

Note: For models not listed here, please visit the Whirlpool Support Website for complete documentation and error code information.