Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
- 4-inch diameter rigid metal duct
Step-by-Step Installation
- Choose Installation Location: Select a location near electrical connection on a solid, level floor with proper ventilation.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dryer.
- Gas Connection (Gas Models): Connect gas line using approved flexible connector. Check for leaks with soap solution.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Vent Installation: Install 4-inch diameter rigid metal ducting to exterior vent. Avoid plastic or foil ducts.
- Level the Dryer: Adjust the leveling legs to ensure the dryer is level from front to back and side to side.
- Test Run: Run the dryer through a complete cycle to check for proper operation and ventilation.
Specifications
| Model Series | WED9620HW |
| Type | Electric/Gas Front Load Dryer |
| Color | White / Chrome |
| Capacity | 7.4 cu. ft |
| Noise Level | 65 dB |
| Control Type | Electronic Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Steam Technology | Advanced Moisture Sensing Steam |
| Power Requirements | 240V, 60Hz (Electric) / 120V, 60Hz (Gas) |
| Dimensions (HxWxD) | 74 x 76 x 78 cm |
| Weight | 75 kg |
| Vent Requirements | 4-inch rigid metal duct |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on dryer motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
Advanced Steam Technology
Refresh and reduce wrinkles in clothing without washing using steam cycles. Perfect for refreshing clothes between wears.
Moisture Sensing
Automatically senses when clothes are dry and shuts off, preventing over-drying and saving energy while protecting fabrics.
Wrinkle Shield™ Option
Keeps clothes moving periodically after the cycle ends to help prevent wrinkles from setting in.
Sanitize Cycle
Eliminates 99.9% of common household bacteria and germs using high temperatures and steam technology.
AccuDry™ Temperature Management
Monitors temperature throughout the cycle to ensure consistent drying and protect delicate fabrics.
Large Capacity Drum
7.4 cubic foot capacity handles large loads including comforters and bedding with ease.
Drying Cycles Explained
Normal
Standard drying for everyday cotton items and mixed loads
Delicates
Gentle low-heat drying for delicate fabrics and synthetics
Heavy Duty
High-heat drying for heavily soiled items and towels
Steam Refresh
Steam cycle to remove wrinkles and odors from worn clothes
Sanitize
High-temperature cycle to eliminate bacteria and allergens
Quick Dry
Fast drying for small loads or lightly damp items
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dryer won't start | Power issue, door not closed properly, cycle not selected | Check power supply, ensure door is latched completely, select cycle |
| Clothes not drying | Lint filter clogged, vent blocked, overloaded | Clean lint filter, check vent system, reduce load size |
| Overheating | Vent restriction, high temperature setting | Check vent system, use lower temperature setting |
| Unusual noises | Foreign objects in drum, worn rollers or bearings | Check for foreign objects, contact service for mechanical issues |
| Error codes displayed | Sensor issues, mechanical problems | Refer to error code chart, contact service if persistent |
| Steam not working | Water supply issue, steam generator problem | Check water connection, ensure steam setting selected |
Error Codes
- F01: Control failure - Unplug for 1 minute, then restart
- F02: Motor triac fault - Contact service center
- F03: Tachometer fault - Contact service center
- F04: Thermistor open - Contact service center
- F05: Thermistor short - Contact service center
- F06: Motor stuck - Check for obstruction, restart
- F07: Heater relay fault - Contact service center
- F08: Moisture sensor fault - Clean sensor bars, restart
Manual Downloads
Current Model Manuals
WED9620HW
7.4 cu. ft Electric Steam Dryer
WGD9620HW
7.4 cu. ft Gas Steam Dryer
WED9610HW
7.4 cu. ft Electric Dryer
WGD9610HW
7.4 cu. ft Gas Dryer
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