Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
- 4-inch diameter rigid metal duct
Step-by-Step Installation
- Choose Installation Location: Select a location near electrical connection and venting on a solid, level floor with proper clearance.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dryer.
- Install Exhaust Vent: Connect 4-inch diameter rigid metal duct to dryer exhaust outlet. Avoid flexible plastic ducts.
- Electrical Connection: Connect to a properly grounded 240V, 60Hz outlet. Gas models require 120V outlet.
- Gas Connection (Gas Models): Connect gas line using approved flexible gas connector. Check for leaks with soap solution.
- Level the Dryer: Adjust the leveling legs to ensure the dryer is level from front to back and side to side.
- Test Run: Run the dryer through a complete cycle to check for proper operation and venting.
Specifications
| Model Series | WED9620HW |
| Type | Electric/Gas Front Load Dryer |
| Color | White / Fingerprint Resistant Stainless Steel |
| Capacity | 7.4 cu. ft |
| Noise Level | 58 dB |
| Control Type | Electronic Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Power Requirements (Electric) | 240V, 60Hz, 30A |
| Power Requirements (Gas) | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 74 x 76 x 31 inches |
| Weight | 145 lbs (Electric), 138 lbs (Gas) |
| Drum Material | Stainless Steel |
Warranty Information
- Full Warranty: 1 year parts and labor
- Drive Motor Warranty: 10 years limited warranty
- Drum Warranty: Lifetime limited warranty
- Additional Coverage: Optional extended warranty available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
Advanced Moisture Sensing
Automatically detects moisture levels and adjusts drying time accordingly, preventing over-drying and saving energy while protecting your clothes.
Wrinkle Shield™ Option
Keeps clothes moving periodically after the cycle ends to help prevent wrinkles from setting in for up to 120 minutes.
AccuDry™ Technology
Advanced temperature control system maintains consistent temperatures throughout the cycle for even drying and fabric care.
Steam Refresh Cycle
Uses steam to remove wrinkles and odors from clothes, refreshing items without having to wash them again.
Sanitize Cycle
Eliminates 99.9% of common household bacteria and germs using high temperatures, perfect for bedding and towels.
Quiet Partner™ Sound Package
Advanced insulation and sound-dampening materials reduce operating noise for quieter performance.
Drying Cycles Explained
Auto Dry
Automatically senses moisture and stops when clothes are dry
Timed Dry
Manual drying with specific time settings for complete control
Wrinkle Control
Gentle tumbling with cool air to reduce wrinkles
Quick Dry
Fast drying cycle for small loads or lightly damp items
Delicates
Low heat setting for delicate fabrics and special care items
Heavy Duty
Extended cycle with high heat for heavily wet or bulky items
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dryer won't start | Power issue, door not closed properly, control lock on | Check power supply, ensure door is latched, check control lock |
| Clothes not drying | Lint filter clogged, vent blocked, overloaded | Clean lint filter, check vent system, reduce load size |
| Taking too long to dry | Restricted airflow, high humidity, incorrect cycle | Clean vent system, use appropriate cycle for load |
| Unusual noises | Foreign objects in drum, worn rollers or belts | Check for foreign objects, inspect mechanical components |
| Error codes displayed | Sensor issues, mechanical problems | Refer to error code guide, contact service if needed |
| Vibration during operation | Unbalanced load, uneven floor, shipping bolts not removed | Redistribute load, level the dryer, ensure shipping bolts removed |
Error Codes
- F01: Main control failure - Contact service center
- F02: Motor control issue - Check for obstructions, contact service
- F03: Temperature sensor failure - Contact service center
- F05: Moisture sensor issue - Clean sensor bars, check connections
- F07: Heater problem - Check thermal fuse, contact service
- F09: Communication error - Power cycle unit, contact service if persists
Manual Downloads
Current Model Manuals
WED9620HW
7.4 cu. ft Electric Dryer
WGD9620HW
7.4 cu. ft Gas Dryer
WED9610HW
7.4 cu. ft Steam Dryer
WGD9610HW
7.4 cu. ft Steam Gas Dryer
Popular Previous Models
WED9500TW
7.4 cu. ft Electric Dryer
WGD9500TW
7.4 cu. ft Gas Dryer
WED94HEDW
7.4 cu. ft HE Dryer
WGD94HEDW
7.4 cu. ft HE Gas Dryer