Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
- Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | WTW5000DW |
| Type | Top Load Washing Machine |
| Color | White |
| Capacity | 4.5 cu. ft. |
| Noise Level (Wash/Spin) | 55 dB / 72 dB |
| Control Type | Electronic Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 8,200 L/year |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 109 x 69 x 71 cm |
| Weight | 75 kg |
| Max Spin Speed | 1200 RPM |
Warranty Information
- Full Warranty: 1 year parts and labor
- Drive System Warranty: 10 years on motor and drive system
- Additional Coverage: Optional extended warranty available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
Cabrio Technology
Whirlpool's innovative Cabrio design features a large capacity stainless steel wash basket with low-profile impeller for efficient cleaning of large loads.
Precision Dispense
Automatically dispenses the right amount of detergent and fabric softener at the optimal time during the wash cycle for maximum cleaning performance.
Adaptive Wash Technology
Sensors automatically adjust water levels and wash actions based on load size and soil level, ensuring optimal cleaning while conserving resources.
Quick Wash Cycle
Quickly washes small loads in just 30 minutes, perfect for lightly soiled items that need to be cleaned in a hurry.
Stainless Steel Wash Basket
Durable stainless steel construction resists chipping, fading, and rust while providing gentle care for your clothes.
Deep Water Wash Option
Provides extra water for heavily soiled items or large loads, ensuring thorough cleaning and rinsing performance.
Wash Cycle Options
Normal
Ideal for everyday items with average soil levels
Heavy Duty
Intensive cleaning for heavily soiled work clothes and jeans
Delicates
Gentle cycle for fragile fabrics and special care items
Quick Wash
Fast 30-minute cycle for lightly soiled items
Bulky Items
Special cycle for comforters, pillows, and large bedding
Sanitize
High-temperature cycle to eliminate bacteria and allergens
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Washing machine won't start | Power issue, lid not closed properly | Check power supply, ensure lid is latched completely |
| Poor cleaning results | Overloading, wrong detergent, incorrect cycle | Reduce load size, use HE detergent, select appropriate cycle |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| Leaking water | Overfilling, loose connections, damaged hose | Check water connections, ensure proper detergent amount, inspect hoses |
| Unusual noises | Foreign objects in basket, unbalanced load | Check for foreign objects, redistribute load evenly |
| Vibration during spin | Unbalanced load, uneven floor, shipping bolts not removed | Redistribute load, level the machine, ensure shipping bolts removed |
Error Codes
- F1: Water supply issue - Check water supply and inlet valve
- F2: Drain issue - Check drain hose and pump
- F3: Lid lock issue - Check lid lock mechanism
- F5: Motor control issue - Contact service center
- F7: Temperature sensor issue - Contact service center
- F8: Unbalanced load - Redistribute clothes and restart
Manual Downloads
Current Model Manuals
WTW5000DW
4.5 cu. ft. Cabrio Washer
WTW5100HW
4.5 cu. ft. Cabrio Washer
WTW4950HW
4.3 cu. ft. Cabrio Washer
WTW4815FW
4.0 cu. ft. Cabrio Washer
Popular Previous Models
WTW6200SW
4.8 cu. ft. Cabrio Washer
WTW5700DW
4.3 cu. ft. Cabrio Washer
WTW5500SW
4.0 cu. ft. Cabrio Washer
WTW5300SQ
3.8 cu. ft. Cabrio Washer