Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
- Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | WTW5000DW |
| Type | Top Load Washing Machine |
| Color | White |
| Capacity | 4.3 cu. ft. |
| Noise Level (Wash/Spin) | 55 dB / 72 dB |
| Control Type | Electronic Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 13.5 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 43.5 x 27 x 28 inches |
| Weight | 145 lbs |
| Max Spin Speed | 800 RPM |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on drive motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
IMPELIA™ Technology
Whirlpool's IMPELIA™ wash system uses a unique wash plate and agitator combination to provide powerful cleaning with less tangling and reduced wear on fabrics.
Quick Wash Cycle
Get a full load of laundry clean in just 30 minutes with the Quick Wash cycle, perfect for everyday items that need a fast refresh.
Deep Water Wash Option
For heavily soiled items, the Deep Water Wash option provides more water during the wash cycle to ensure thorough cleaning and stain removal.
Presoak Option
The Presoak option lets you soak clothes before washing to help loosen tough stains, ensuring better cleaning results.
Wrinkle Control Option
Reduce wrinkles by using the Wrinkle Control option, which periodically tumbles clothes after the cycle ends until you're ready to remove them.
Smart Cycle Selection
Automatically selects the optimal wash settings based on the chosen cycle, taking the guesswork out of laundry.
Wash Cycles Explained
Normal
Ideal for everyday cotton and mixed fabric loads with average soil levels
Heavy Duty
For heavily soiled sturdy fabrics like jeans and towels
Delicates
Gentle cycle for delicate fabrics like silk, lace, and synthetic blends
Bulky Items
Special cycle for large items like comforters and pillows
Quick Wash
30-minute cycle for lightly soiled items that need quick cleaning
Hand Wash
Ultra-gentle cycle that mimics hand washing for delicate items
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Washer won't start | Power issue, lid not closed properly | Check power supply, ensure lid is closed completely |
| Poor cleaning results | Overloading, wrong detergent, incorrect cycle | Reduce load size, use correct detergent, select appropriate cycle |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| Leaking water | Overfilling, loose connections, damaged hoses | Check water level, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in tub, unbalanced load | Check for foreign objects, redistribute load evenly |
| Vibration during spin | Unbalanced load, uneven floor, shipping bolts not removed | Redistribute load, level the machine, ensure shipping bolts removed |
Error Codes
- F1: Water supply issue - Check water supply and inlet valve
- F2: Drain issue - Check drain hose and pump
- F3: Lid lock issue - Check lid lock mechanism
- F4: Motor issue - Contact service center
- F5: Temperature sensor issue - Contact service center
- F6: Unbalanced load - Redistribute clothes and restart
Manual Downloads
Current Model Manuals
WTW5000DW
4.3 cu. ft. Top Load Washer
WTW4950HW
4.3 cu. ft. Heavy Duty Washer
WFW5605MW
4.5 cu. ft. Front Load Washer
WHE3350HW
3.5 cu. ft. Compact Washer
Popular Previous Models
WTW4815FW
3.8 cu. ft. Top Load Washer
WFW85HEFW
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WTW7500GV
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WFW72HEDW
4.5 cu. ft. Stackable Washer