Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
- Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | WTW8500DC |
| Type | Top Load Washing Machine |
| Color | Platinum / Chrome |
| Capacity | 7.0 cu. ft. |
| Noise Level (Wash/Spin) | 55 dB / 72 dB |
| Control Type | Electronic Touch Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 8,200 L/year |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 110 x 70 x 75 cm |
| Weight | 75 kg |
| Max Spin Speed | 1200 RPM |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on drive motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact Customer Service at 1-800-253-1301 or visit manufacturer website
Key Features
Platinum Wash System
Advanced wash system with stainless steel wash basket and precision cleaning technology for superior fabric care and cleaning performance.
Smart Motion Technology
Intelligent wash motions adapt to load size and fabric type, providing optimal cleaning while being gentle on clothes.
Stainless Steel Basket
Durable stainless steel construction resists chipping, rusting, and odor-causing residue buildup for long-lasting performance.
Deep Fill Option
Allows for maximum water level selection to handle heavily soiled items or extra-large loads with superior cleaning results.
Quick Wash Cycle
Fast cleaning option that washes a normal load in just 30 minutes, perfect for lightly soiled everyday items.
Auto Sensing Technology
Automatically senses load size and adjusts water levels accordingly, saving water and energy while maintaining cleaning performance.
Wash Cycle Options
Normal
Standard cycle for everyday fabrics and average soil levels
Heavy Duty
Intensive cleaning for heavily soiled work clothes and durable fabrics
Delicates
Gentle cycle for fragile fabrics, lingerie, and hand-wash items
Bulky Items
Special cycle for comforters, pillows, and large bedding
Sanitize
High-temperature cycle that eliminates bacteria and allergens
Rinse & Spin
Quick rinse cycle with high-speed spinning for thorough water removal
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Washer won't start | Power issue, lid not closed properly | Check power supply, ensure lid is closed completely |
| Poor cleaning results | Overloading, wrong detergent, incorrect cycle selection | Reduce load size, use HE detergent, select appropriate cycle |
| Water not filling | Water supply valves closed, inlet screens clogged | Open water valves, clean inlet screens |
| Leaking water | Overfilling, loose connections, damaged hoses | Check water level, tighten connections, inspect hoses |
| Unusual noises | Foreign objects in basket, unbalanced load | Check for foreign objects, redistribute load evenly |
| Excessive vibration | Unbalanced load, uneven floor, improper leveling | Redistribute load, level the machine, check installation |
Error Codes
- F1: Water supply issue - Check water supply and inlet valve
- F2: Drain issue - Check drain hose and pump
- F3: Lid lock malfunction - Check lid lock mechanism
- F4: Motor control issue - Contact service center
- F5: Temperature sensor error - Check temperature sensor
- F6: Unbalanced load - Redistribute clothes and restart
Manual Downloads
Current Model Manuals
WTW8500DC
7.0 cu. ft. Platinum Washer
WTW8120DC
7.0 cu. ft. Smart Washer
WTW8700DC
7.2 cu. ft. Platinum Washer
WTW8800DC
7.5 cu. ft. Platinum Washer
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