Whirlpool WTW5000DW User Manual

The Whirlpool WTW5000DW is a high-efficiency top-load washing machine with 4.3 cubic foot capacity, 12 wash cycles, 5 soil levels, and advanced cleaning technology. Features include the Precision Dispense system for optimal detergent usage, Deep Water Wash option, Quick Wash cycle, and stainless steel wash basket. Below are key sections for safety, features, installation, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Loading and Operation 7. Cycle Selection 8. Maintenance and Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Stainless steel wash basket, LED display, Control panel with dial and buttons, Precision Dispense system, Deep Water Wash option.

Feature	Description
Capacity	4.3 cubic feet for large loads
Wash Cycles	12 cycles including Normal, Heavy, Delicates, Quick Wash
Soil Levels	5 levels from Light to Ultra Power
Precision Dispense	Automatically dispenses detergent for optimal cleaning
Deep Water Wash	Extra water option for heavily soiled items
Quick Wash	15-minute cycle for lightly soiled items
LED Display	Shows cycle time, settings, and status
Stainless Steel Basket	Durable and rust-resistant
Energy Star Certified	Energy efficient operation
Water Temperature	Cold, Warm, Hot options

Installation

Unpack and inspect contents. Place on level floor.

Remove shipping materials: Remove transit bolts and packing materials from drum.
Level the machine: Adjust leveling legs until machine is stable and doesn't rock.
Connect water supply: Attach hot and cold water hoses to corresponding faucets.
Connect drain hose: Position drain hose properly in standpipe or laundry tub.
Plug into electrical outlet: Use dedicated 120V, 15 amp outlet.

WARNING! Machine is heavy; use two people for moving. Ensure all connections are secure before use.

First-Time Setup

Before first use, run a cleaning cycle.

Remove all packing materials and check for damage.
Connect water supply and ensure hoses are tight.
Run Clean Washer cycle: Add washing machine cleaner and run empty cycle.
Set preferences: Configure default settings if available.
Load first laundry: Sort clothes and select appropriate cycle.

CAUTION! Do not use bleach for initial cleaning cycle. Follow manufacturer's instructions.

Specifications

Capacity: 4.3 cubic feet
Dimensions: 27" W x 27" D x 43" H
Weight: 150 pounds
Voltage: 120V, 60Hz
Water Connections: Hot and Cold
Cycle Options: 12 wash cycles, 5 soil levels
Spin Speed: Variable up to 700 RPM
Energy Rating: ENERGY STAR certified
Warranty: 1 year limited warranty
Color: White

Controls and Settings

Control Panel: Cycle selector knob, Start/Pause button, Options buttons, LED display.

Cycle Selection: Turn knob to select desired wash cycle. Options include Normal, Heavy, Delicates, Quick Wash, Bulky Items, Hand Wash, Sanitize, Rinse & Spin, Drain & Spin, Clean Washer.

Settings: Soil Level (Light, Normal, Heavy, Extra Heavy, Ultra Power), Water Temperature (Cold, Warm, Hot), Spin Speed (Low, Medium, High, No Spin), Extra Rinse option, Deep Water Wash option.

Loading and Operation

Proper loading ensures optimal cleaning performance.

Sort laundry: Separate by color, fabric type, and soil level.
Load machine: Distribute items evenly around wash plate.
Add detergent: Use HE detergent only; follow manufacturer's instructions.
Select cycle: Choose appropriate cycle for load type.
Start machine: Close lid and press Start/Pause button.

Tip: Do not overload machine. Leave space for items to move freely during wash.

Cycle Selection

Choose the right cycle for your laundry needs.

Normal: Everyday items with average soil
Heavy: Heavily soiled work clothes and jeans
Delicates: Gentle cycle for delicate fabrics
Quick Wash: 15-minute cycle for lightly soiled items
Bulky Items: For blankets, comforters, and large items
Hand Wash: Gentle motion for hand-wash only items
Sanitize: Uses hot water to kill bacteria and allergens
Rinse & Spin: Additional rinse or quick spin
Drain & Spin: Drains water and spins load
Clean Washer: Cleans the machine interior

WARNING! Always check care labels before washing. Some items may require special care.

Maintenance and Care

Regular maintenance ensures long machine life.

Clean exterior: Wipe with damp cloth; avoid harsh chemicals.
Clean interior: Run Clean Washer cycle monthly.
Clean dispensers: Remove and clean detergent dispensers regularly.
Check hoses: Inspect water hoses for leaks or wear annually.
Clean lint filter: Remove and clean filter as needed.

CAUTION! Unplug machine before cleaning. Do not use abrasive cleaners.

Regulatory Information

UL Listed; complies with FCC Part 15. Energy Star certified for energy efficiency. Copyright © 2025 Whirlpool Corporation; all rights reserved. For support, visit www.whirlpool.com or contact 1-800-253-1301.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Machine won't start	Lid open/power issue	Ensure lid is closed; check power cord; reset circuit breaker.
No water filling	Water supply/valves	Check water valves are open; ensure hoses aren't kinked.
Machine vibrating	Unlevel/overloaded	Level the machine; redistribute load; remove transit bolts.
Water not draining	Drain hose clogged	Check drain hose for obstructions; clean filter.
Poor cleaning	Detergent/loading	Use HE detergent; don't overload; select proper cycle.
Error codes displayed	Various issues	Refer to error code chart in manual; reset machine.

Reset: Unplug for 1 minute, then restart.

Service: 1-800-253-1301; www.whirlpool.com