Whirlpool WTW5000DW Operating Manual

The Whirlpool WTW5000DW is a top-loading washing machine featuring a large capacity tub, multiple wash cycles for various fabric types, adjustable water temperature and spin speed controls, an automatic detergent and fabric softener dispenser, a deep water wash option, and a stainless steel wash basket. It is designed for residential use, operating on a standard 120V, 60Hz electrical outlet. Below are key sections for safety, features, installation, setup, operation, care, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water Supply 7. Using Wash Cycles 8. Special Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Control Panel, Lid, Agitator, Wash Basket, Detergent Dispenser, Water Inlet Hoses, Drain Hose, Leveling Legs.

Feature	Description
Control Panel	For selecting cycles, options, and starting the washer
Lid	Safety interlock prevents operation when open
Agitator	Moves clothes through water for effective cleaning
Wash Basket	Stainless steel, large capacity tub
Detergent Dispenser	Automatic dispenser for detergent and fabric softener
Water Inlet Hoses	Hot and cold water connections
Drain Hose	For draining used wash water
Leveling Legs	Adjustable feet for stable installation
POWER	Turns washer on/off
START/PAUSE	Starts or pauses the selected cycle

Installation

Unpack and inspect contents. Place on a level, solid floor near water supply and drain.

Remove shipping materials: Take off cardboard base and tape; remove shipping bolts from rear.
Connect water supply: Attach hot and cold water inlet hoses to corresponding faucets and washer ports.
Position drain hose: Place drain hose into a standpipe or laundry tub.
Level the washer: Adjust the leveling legs to prevent vibration; use a level.
Plug into a grounded 120V AC outlet.

WARNING! Do not remove shipping bolts until washer is in final position. Ensure water connections are tight to prevent leaks.

First-Time Setup

After installation, run a cleaning cycle before first use.

Turn on water supply: Open both hot and cold water faucets fully.
Power on: Press POWER button.
Run Clean Washer cycle: Select the Clean Washer cycle (if available) or run a Normal cycle with hot water and bleach (without clothes) to remove any residue.
Check for leaks: Inspect hoses and connections during the first fill.

CAUTION! Ensure the washer is properly leveled to avoid excessive vibration and noise during spin.

Specifications

Capacity: 4.3 cu. ft.
Color: White.
Control Type: Electronic with dial and buttons.
Wash Cycles: Normal, Heavy Duty, Delicates, Quick Wash, Bulky Items, Rinse & Spin, Spin Only.
Options: Deep Water Wash, Extra Rinse, Pre-Soak, Delay Start.
Water Temperature Control: Hot, Warm, Cold selections.
Spin Speed Control: High, Medium, Low, No Spin.
Power Source: 120V AC, 60Hz, 15 Amp.
Water Supply Pressure: 20-120 psi.

Controls and Settings

Access settings via the control panel dial and buttons.

Cycle Dial: Turn to select the desired wash cycle (Normal, Heavy, Delicates, etc.).

Buttons: POWER, START/PAUSE, OPTIONS (for Deep Water, Extra Rinse, etc.), TEMPERATURE (Hot/Warm/Cold), SPIN SPEED (High/Med/Low/No Spin).

Cycle Settings: Each cycle has preset temperature and spin speeds; these can be overridden using the TEMPERATURE and SPIN SPEED buttons. Options: Select additional features like Deep Water Wash for more water, or Extra Rinse for sensitive skin. Delay Start: Set a delay of up to 24 hours before the cycle begins.

Connecting Water Supply

Hot and Cold: Connect corresponding hoses (red for hot, blue for cold). Drain: Secure drain hose to standpipe.

Turn off water faucets before connecting hoses.
Use only new hoses; do not reuse old hoses.
Hand-tighten hoses; avoid over-tightening.
Check for leaks after connections are made.

Tip: Leave a gap between the drain hose and the bottom of the standpipe to prevent siphoning.

Using Wash Cycles

Supports various fabric types and soil levels.

Load clothes: Do not overload; leave space for agitation.
Add detergent: Pour into dispenser or directly into basket as directed.
Select cycle: Turn dial to desired cycle (e.g., Normal for everyday items).
Adjust settings: Use TEMPERATURE, SPIN SPEED, and OPTION buttons as needed.
Start: Close lid, press START/PAUSE.
Pause/Add item: Press START/PAUSE to pause; lid can be opened after agitation stops to add a forgotten item.
End of cycle: Washer will signal completion; remove clothes promptly.

WARNING! Do not force the lid open during agitation or spin. Always unplug before servicing.

Special Features

Deep Water Wash: Adds more water for heavily soiled loads. Extra Rinse: Adds an additional rinse cycle. Delay Start: Programs washer to start later. Clean Washer Cycle: Periodically run to clean the tub and remove residue.

Care & Cleaning

Unplug before cleaning. Wipe exterior with a damp cloth. Clean detergent dispenser monthly. Run Clean Washer cycle monthly using washer cleaner or bleach.

CAUTION! Do not use abrasive cleaners or solvents. Keep control panel dry.

Regulatory Information

UL Listed. Complies with U.S. Federal energy and water efficiency standards. Copyright © Whirlpool Corporation. All trademarks are owned by Whirlpool, U.S.A. For support, visit www.whirlpool.com or contact 1-800-253-1301.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Washer won't start	Lid open/power	Close lid securely; ensure unit is plugged in; press POWER.
No water filling	Water supply/faucets	Check that water faucets are on; ensure hoses are not kinked.
Excessive vibration/noise	Leveling/load	Re-level the washer; ensure load is balanced and not overloaded.
Water leaks	Loose hoses	Tighten hose connections; check for damaged hoses.
Clothes too wet after spin	Spin speed/drain	Select higher spin speed; check for drain hose blockage.

Reset: Unplug for 1 minute, then plug back in.

Service: 1-800-253-1301; www.whirlpool.com