Whirlpool Washer WTW6700TW1 Service Manual
The Whirlpool WTW6700TW1 is a top-loading automatic washer featuring a large capacity, multiple wash cycles, adaptive wash technology, and energy-efficient operation. This service manual provides detailed information for qualified technicians on safety procedures, technical specifications, component locations, diagnostics, troubleshooting, disassembly, repair, and reassembly. Below are key sections covering essential service information.
Safety Precautions
Before servicing, disconnect power and water supply. Use proper tools and personal protective equipment (PPE).
| Hazard | Precaution |
| Electrical Shock | Unplug washer or disconnect circuit breaker before accessing internal components. |
| Hot Surfaces | Allow machine to cool if recently operated. Components like heaters may be hot. |
| Moving Parts | Ensure washer is completely stopped. Do not bypass safety interlocks. |
| Water Pressure | Turn off water supply and release pressure before disconnecting hoses. |
| Chemical Exposure | Wear gloves and safety glasses when handling detergents or cleaning agents. |
| Sharp Edges | Use caution when handling sheet metal, brackets, and fasteners. |
| Heavy Lifting | Use proper lifting techniques or assistance for heavy components like the tub. |
| Gas Leaks (if applicable) | Check for gas leaks with soap solution after reconnecting any gas lines. |
Model Specifications & Features
- Model: WTW6700TW1
- Type: Top-Load Automatic Washer
- Capacity: 4.5 cu. ft.
- Power Requirements: 120V AC, 60Hz, 15A dedicated circuit
- Water Supply: Hot & Cold water connections, 20-120 psi
- Control System: Electronic with adaptive wash technology
- Cycles: Normal, Heavy Duty, Delicates, Quick Wash, Bulky Items, Rinse & Spin
- Options: Extra Rinse, Pre-Wash, Deep Water Wash, Delay Start
- Dimensions (HxWxD): 44" x 27" x 28"
- Shipping Weight: Approx. 150 lbs
Component Identification & Access
Key serviceable components: Control Panel, User Interface, Lid Switch, Drive Motor, Transmission, Pump, Water Inlet Valves, Pressure Switch, Temperature Sensor, Suspension System, Tub, Agitator, Basket.
- Control Panel Access: Remove rear panel screws, tilt panel back carefully to access wiring harnesses.
- Cabinet Top Removal: Open lid, remove screws at rear corners, slide top forward and lift off.
- Front Panel Removal: Remove top, then remove screws securing front panel to side panels.
- Rear Panel Removal: Remove screws around perimeter to access motor, pump, and suspension.
- Internal Component Access: Further disassembly required for tub, transmission, and drive motor.
WARNING! Label all wires and connectors during disassembly. Take photos for reference during reassembly.
Error Codes & Diagnostics
The control board displays error codes via flashing lights or specific patterns on the display. Use these codes to diagnose system failures.
| Error Code | Description | Likely Cause |
| F1 | Water Fill Timeout | Water inlet valves, pressure switch, water supply, hose kinks |
| F2 | Water Drain Timeout | Drain pump, drain hose clog, drain hose installation |
| F3 | Unbalanced Load | Uneven load, suspension springs, shock absorbers |
| F5 | Motor Control Fault | Drive motor, motor control board, wiring harness |
| F7 | Temperature Sensor Fault | Temperature sensor, wiring, control board |
| F8 | Lid Switch Fault | Lid switch assembly, wiring, control board |
| LF | Motor Locked | Foreign object in pump/basket, seized motor, transmission issue |
| PF | Power Failure | Power interruption during cycle |
Disassembly Procedures
Follow steps in order. Have containers for screws and small parts.
- Power & Water Disconnect: Unplug washer. Turn off water supply valves. Disconnect hoses.
- Cabinet Top Removal: Open lid. Remove two screws at rear corners. Slide top forward and lift off.
- Control Panel: Remove screws securing panel. Disconnect wire harnesses carefully.
- Front Panel: With top removed, remove screws along sides and bottom. Pull panel forward.
- Lid Switch Assembly: Accessible after top removal. Disconnect wire plug, remove mounting screws.
- Rear Panel: Remove all perimeter screws. Panel lifts off to reveal internal components.
- Drive Belt & Pump: Remove belt guard. Note belt routing. Release tension to remove belt. Disconnect pump hoses and electrical connector.
- Motor & Transmission: Support tub. Remove motor mounting bolts. Disconnect wiring. For transmission, further tub disassembly required.
- Tub Removal (Major Repair): Remove suspension springs and shocks. Carefully lower and remove outer tub.
Testing Components
Use a multimeter (ohms, continuity) to test components. Disconnect power first.
| Component | Test Procedure | Expected Result |
| Water Inlet Valves | Disconnect. Test terminals for continuity (Hot & Cold coils). | Resistance: 500-1500 ohms per coil. No continuity to ground. |
| Drain Pump | Disconnect. Test terminals for continuity. | Low resistance (20-200 ohms). Impeller should spin freely by hand. |
| Lid Switch | Actuate switch manually. Test for continuity change. | Continuity when lid closed (or plunger depressed). Open circuit when open. |
| Drive Motor | Disconnect. Test windings for continuity and resistance. | Specific resistance values per motor design. No shorts to case. |
| Temperature Sensor | Measure resistance across terminals at room temp. | Resistance changes with temperature. Refer to chart for specific values. |
| Pressure Switch | Apply suction to switch tube. Listen for clicks and test continuity change. | Continuity should change at specific pressure points (low/high). |
| Suspension Springs/Shocks | Inspect for damage, rust, broken hooks. Check shock damping. | Springs intact. Shocks provide resistance when compressed. |
Troubleshooting Flowcharts
Use systematic approach to diagnose common symptoms.
Symptom: Washer won't start/power on.
- Check power outlet with lamp. Verify circuit breaker.
- Check power cord for damage. Test continuity.
- Check lid switch operation and wiring.
- Test control board for incoming power and output.
Symptom: No water fill.
- Check water supply valves are on. Check for kinked hoses.
- Listen for hum from inlet valves. If humming, check for clogged screens.
- Test water inlet valves for continuity and operation.
- Check pressure switch tube for leaks/blockage. Test pressure switch.
- Check control board signals to valves.
Symptom: Will not drain/spin.
- Check drain hose for proper installation (not too high) and clogs.
- Listen for pump operation. If humming, check for obstruction in pump.
- Test drain pump for continuity and free rotation.
- Check lid switch (must engage for spin).
- Check motor and motor control board.
Wiring Diagrams
Refer to separate fold-out schematic included with manual. Diagram key:
- Line 1 (L1): Black wire - 120V Hot
- Line 2 (L2/Neutral): White wire
- Ground: Green or bare wire
- Control Wires: Various colors for signals between UI, main control, sensors, and actuators.
- Connectors: Noted as CN1, CN2, etc., on control board.
Tip: Always verify power is disconnected before testing circuits. Use diagram to trace voltage and signal paths.
Exploded Views & Parts List
Exploded views show relationship and order of all parts. Key assemblies:
- Cabinet & Top Assembly: Includes cabinet, top, lid, hinges, base.
- Control Panel Assembly: Includes user interface, main control board, overlay.
- Drive & Suspension Assembly: Includes motor, transmission, belt, tub, basket, agitator, springs, shocks.
- Water System Assembly: Includes inlet valve, hoses, dispenser, pump, drain hose.
Common Replacement Parts (Example Part Numbers):
- Drive Motor: WPW10206370
- Drain Pump: WPW10719472
- Water Inlet Valve: WPW10106357
- Lid Switch: WPW10001659
- Main Control Board: WPW10315623
- Suspension Spring: WPW10106358
- Shock Absorber: WPW10106359
Note: Always verify part number using model and serial number before ordering.
Reassembly & Verification
Reverse disassembly steps. Pay special attention to:
- Wire Harnesses: Ensure all connectors are fully seated and locked. Route wires away from moving parts and sharp edges.
- Ground Connections: Reattach all ground wires securely to designated points on chassis.
- Suspension System: Properly engage springs and shocks. Ensure tub is centered and moves freely.
- Drive Belt: Install with correct routing and tension. Refer to routing diagram.
- Seals & Gaskets: Inspect tub seal and door boot (if applicable) for damage. Replace if necessary.
- Fasteners: Tighten all screws and bolts to specification. Do not overtighten.
- Panels: Ensure all clips and tabs are engaged before securing with screws.
Final Check: Before applying power, manually rotate the basket to ensure no binding. Verify no tools or parts are left inside.
Performance Tests
After reassembly, run these tests to verify repair.
- Power-Up Test: Plug in washer. Press power button. Control panel should illuminate. No error codes.
- Water Fill Test: Select a cycle and start. Verify both hot and cold water fill (if selected). Check for leaks at connections and valves.
- Agitation Test: During fill, agitator should oscillate. Listen for unusual noises from transmission or motor.
- Drain & Spin Test: Initiate drain/spin. Verify pump operates and water drains completely. Basket should spin smoothly without excessive vibration.
- Heater Test (if equipped): Run a hot wash cycle. Verify water heats to selected temperature.
- Cycle Completion Test: Run a short cycle (e.g., Quick Wash) from start to finish, verifying all stages operate correctly and cycle ends normally.
Service Verification Complete: If all tests pass, the repair is successful. Provide operating instructions to the customer.
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