Whirlpool Washer WTW5000DW2 User Manual

The Whirlpool WTW5000DW2 is a top-loading washing machine with advanced features including multiple wash cycles, temperature settings, soil levels, and smart technology integration. This 4.3 cu. ft. capacity washer offers efficient cleaning with features like the AccuWash system, Deep Water Wash option, and Quick Wash cycle. Below are key sections for safety, features, installation, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting to Water Supply 7. Operating the Washer 8. Special Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Top-loading design, LED display, control panel with multiple cycle options, stainless steel wash basket, and advanced cleaning technology.

Feature	Description
Capacity	4.3 cubic feet for large loads
Wash Cycles	Normal, Heavy, Delicates, Quick Wash, and more
Temperature Settings	Hot, Warm, Cold water options
Soil Levels	Light, Normal, Heavy soil settings
AccuWash System	Precision wash plate for thorough cleaning
Deep Water Wash	Extra water option for heavily soiled items
Quick Wash Cycle	15-minute cycle for lightly soiled items
LED Display	Time remaining and cycle status
Control Lock	Prevents accidental changes during cycle
End of Cycle Signal	Audible alert when cycle completes

Installation

Unpack and inspect contents. Place on level floor surface.

Remove shipping materials: Remove all bolts and packaging materials from interior.
Level the washer: Adjust leveling legs to ensure washer is stable and level.
Connect water supply: Attach hot and cold water hoses to corresponding faucets.
Connect drain hose: Ensure proper drainage into standpipe or laundry tub.
Plug into electrical outlet: Use grounded 120V outlet.

WARNING! Washer is heavy; use two people for moving. Ensure all connections are secure before use.

First-Time Setup

Before first use, run a cleaning cycle to remove any residue.

Remove all packaging materials from drum and interior.
Connect water supply and ensure proper drainage.
Run Clean Washer cycle with affresh® washer cleaner or bleach.
Familiarize yourself with control panel and settings.
Load first laundry and select appropriate cycle.

CAUTION! Do not use washer until all shipping materials are removed. Ensure water connections are tight.

Specifications

Capacity: 4.3 cubic feet
Dimensions: 27" W x 27" D x 43" H
Color: White
Water Connections: Hot and Cold water inlet
Electrical: 120V, 60Hz
Cycle Options: 10+ wash cycles
Temperature Settings: Hot, Warm, Cold
Soil Levels: Light, Normal, Heavy
Spin Speeds: Multiple speed options
Warranty: 1-year limited warranty

Controls and Settings

Control Panel: Power button, Cycle selector knob, Temperature buttons, Soil level buttons, Options buttons.

Cycle Options: Normal, Heavy, Delicates, Quick Wash, Bulky Items, Hand Wash, Sanitize, Rinse & Spin, Drain & Spin.

Temperature Settings: Hot/Cold, Warm/Cold, Cold/Cold. Soil Level: Light, Normal, Heavy. Options: Deep Water, Extra Rinse, Pre-Wash, Control Lock, Delay Start. Display: Time remaining, cycle status, error codes.

Connecting to Water Supply

Hot and cold water connections required for optimal performance.

Turn off water supply before connecting hoses.
Connect hot water hose to hot water faucet (red connection).
Connect cold water hose to cold water faucet (blue connection).
Ensure hoses are securely tightened to prevent leaks.
Position drain hose properly in standpipe or laundry tub.

Tip: Check for leaks after connecting hoses. Use only new hoses; do not reuse old hoses.

Operating the Washer

Follow these steps for proper operation.

Load laundry: Do not overload; leave space for items to move freely.
Add detergent: Use HE (High Efficiency) detergent only.
Select cycle: Turn knob to desired wash cycle.
Set options: Choose temperature, soil level, and additional options.
Start cycle: Press Start button to begin washing.
Monitor progress: LED display shows time remaining.
Remove laundry promptly after cycle completion.

WARNING! Do not overload washer. Use only HE detergent to prevent oversudsing.

Special Features

Quick Wash: 15-minute cycle for lightly soiled items. Deep Water Wash: Extra water for heavily soiled loads. Sanitize Cycle: Uses hot water to sanitize items. Delay Start: Program washer to start later. Control Lock: Prevents accidental changes during cycle.

Care & Cleaning

Regular maintenance ensures optimal performance and longevity.

Clean exterior: Wipe with damp cloth; do not use abrasive cleaners.
Clean interior: Run Clean Washer cycle monthly with affresh® cleaner.
Clean dispensers: Remove and clean detergent and bleach dispensers regularly.
Check hoses: Inspect water hoses periodically for wear or leaks.
Clean lint filter: Remove and clean lint filter after each use.

CAUTION! Unplug washer before cleaning. Do not use harsh chemicals or abrasives.

Regulatory Information

UL Listed; meets ENERGY STAR® requirements for energy efficiency. Manufactured to comply with applicable safety standards. Copyright © 2025 Whirlpool Corporation. All rights reserved. For support, visit www.whirlpool.com or contact 1-800-253-1301.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Washer won't start	Power/control lock	Check power connection; ensure control lock is off; close lid properly.
No water filling	Water supply/valves	Check water supply valves are open; ensure hoses not kinked.
Excessive vibration	Leveling/load balance	Ensure washer is level; redistribute load evenly.
Water not draining	Drain hose/clog	Check drain hose for kinks or clogs; ensure proper height.
Error codes displayed	Various issues	Refer to error code chart in manual; reset washer if needed.

Reset: Unplug for 1 minute, then restart if experiencing issues.

Service: 1-800-253-1301; www.whirlpool.com