Whirlpool Washer WTW5000DW0 Manual

The Whirlpool WTW5000DW0 is a top-loading washing machine with a 3.5 cu. ft. capacity, featuring an IMPELLA™ wash system, 10 wash cycles, 5 soil levels, 4 spin speeds, and 4 temperature settings. It includes options like Deep Water Wash, Soak, Pre-Wash, and Extra Rinse. Below are key sections for safety, features, installation, setup, operation, care, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Utilities 7. Using Wash Cycles 8. Special Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Control panel with cycle selector knob, IMPELLA™ wash plate, stainless steel wash basket, lid lock, water inlet valves, drain pump, and leveling legs.

FeatureDescription
IMPELLA™ Wash SystemAgitates clothes with a low-profile plate for thorough cleaning
10 Wash CyclesIncludes Normal, Heavy, Delicates, Quick Wash, Bulky Items, and more
5 Soil LevelsLight, Normal, Heavy, Extra Heavy, and Max for customized cleaning
4 Spin SpeedsAdjustable spin speed for different fabric types
4 Temperature SettingsHot, Warm, Cool, and Cold water options
Deep Water WashAdds more water for larger or heavily soiled loads
Soak OptionSoaks clothes before washing to loosen stains
Pre-WashAdds an extra wash cycle before the main cycle
Extra RinseAdds an additional rinse cycle
Lid LockAutomatically locks during wash cycle for safety

Installation

Unpack and inspect contents. Place on a level, sturdy floor near water and drain connections.

  1. Remove shipping materials: Take off transit bolts and packing materials from rear.
  2. Level the washer: Adjust the four leveling legs to prevent vibration and movement.
  3. Connect water supply: Attach hot and cold water hoses to corresponding faucets (red for hot, blue for cold).
  4. Connect drain hose: Insert drain hose into standpipe or laundry tub; secure with hook if provided.
  5. Plug into grounded electrical outlet.

WARNING! Washer is heavy; use two people for moving. Ensure all connections are tight to prevent leaks.

First-Time Setup

After installation, run an initial rinse cycle to clean the washer.

  1. Add detergent: Pour 1/2 cup of liquid bleach into the bleach dispenser (if available) or directly into the basket.
  2. Select cycle: Turn the cycle selector knob to "Clean Washer" or "Normal" cycle.
  3. Set options: Choose Hot water temperature and High soil level.
  4. Start cycle: Close the lid and press START to run a complete cycle without laundry.
  5. Check for leaks: Monitor water connections during the first few minutes of operation.

CAUTION! Do not use powdered bleach or detergent in the bleach dispenser. Ensure the washer is level before use.

Specifications

Controls and Settings

Control Panel: Cycle selector knob, START/PAUSE button, soil level buttons, temperature buttons, spin speed buttons, and option buttons (Deep Water, Soak, Pre-Wash, Extra Rinse).

Cycle Selection: Turn knob to desired cycle (Normal, Heavy, Delicates, Quick Wash, Bulky Items, Hand Wash, Whites, Colors, Towels, Rinse & Spin). Soil Level: Press to select Light, Normal, Heavy, Extra Heavy, or Max. Temperature: Select Hot, Warm, Cool, or Cold for wash and rinse. Spin Speed: Choose High, Medium, Low, or No Spin. Options: Activate Deep Water, Soak, Pre-Wash, or Extra Rinse as needed.

Connecting Utilities

Water Supply: Hot and cold water hoses. Drain: Drain hose to standpipe or laundry tub. Electrical: Standard 120V outlet.

  1. Turn off water supply before connecting hoses.
  2. Use only new hoses; do not reuse old hoses.
  3. Ensure drain hose is not kinked and is at proper height (minimum 39", maximum 96").
  4. Plug into a dedicated 15-amp circuit; avoid extension cords.

Tip: Check local codes for plumbing and electrical requirements.

Using Wash Cycles

Follow these steps for optimal washing results.

  1. Sort laundry: Separate by color, fabric type, and soil level.
  2. Load washer: Do not overload; clothes should move freely.
  3. Add detergent: Use HE (High-Efficiency) detergent; follow manufacturer's instructions.
  4. Select cycle: Choose based on fabric type and soil level.
  5. Set options: Adjust temperature, spin speed, and special options as needed.
  6. Start cycle: Close lid and press START; lid will lock during wash.
  7. Unload promptly: Remove clothes after cycle ends to prevent wrinkles and odors.

WARNING! Do not open lid during wash cycle; washer will pause if lid is opened. Keep hands away from moving parts.

Special Features

Deep Water Wash: Adds more water for better cleaning of large or heavily soiled loads. Soak Option: Soaks clothes for up to 18 hours to loosen tough stains. Pre-Wash: Adds a preliminary wash cycle for extra dirty items. Extra Rinse: Adds an additional rinse cycle for sensitive skin or detergent residue. Lid Lock: Automatically engages during wash cycle for safety; unlocks at cycle end.

Care & Cleaning

Unplug before cleaning. Wipe exterior with a damp cloth; clean interior with a soft brush and mild detergent. Monthly maintenance: Run a clean washer cycle with bleach or washer cleaner. Clean lint filter (if applicable) and drain pump filter regularly.

CAUTION! Do not use abrasive cleaners or solvents. Keep control panel dry.

Regulatory Information

UL Listed; complies with U.S. safety standards. Energy Star® certified for energy efficiency. Copyright © Whirlpool Corporation. For support, visit www.whirlpool.com or contact 1-800-253-1301.

Troubleshooting

SymptomPossible CauseCorrective Action
Washer won't startPower/lidEnsure washer is plugged in; close lid securely; check circuit breaker.
No water fillingWater supply/hosesCheck water supply valves are on; inspect hoses for kinks; clean inlet screens.
Water leaksLoose connectionsTighten water hoses; check drain hose connection; ensure washer is level.
Excessive vibrationLeveling/loadAdjust leveling legs; redistribute load evenly; remove shipping materials.
Clothes still dirtyDetergent/cycleUse correct amount of HE detergent; select higher soil level or longer cycle.
Error codes displayedVarious faultsRefer to manual for specific error code meanings; unplug for 5 minutes and retry.

Reset: Unplug for 1 minute, then plug back in.

Service: 1-800-253-1301; www.whirlpool.com

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